Shipping & Returns
Orders placed before 1pm PST on a regular business day will be shipped the same day. Orders received on weekends and holidays will be processed on the next business day. Your Credit Card will be charged only when your order has been shipped.
We want you to be happy with your purchase. Our products may be returned for full refund, (less shipping charges) within 30 days of receipt. Please email firstname.lastname@example.org for return authorization.
All returned products must be in the original packaging with the UPC or bar code intact. All components and manuals must be included. You are responsible for return shipping.
Fixing errors in your order:
We process your orders promptly. If you have made an error in your order please contact us immediately by e-mailing to email@example.com. Based on the shipping status we may be able to correct your error. However if the order has already been shipped, we will be unable to correct the error.